Forum | Synoptix

Learn, Create, Report
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PostPosted: Wed Jan 30, 2019 10:19 am 
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Joined: Tue Dec 10, 2013 3:27 pm
Posts: 400
Position: Forum Administrator
Submit a ticket:
https://www.synoptixsoftware.com/Create-Support-Ticket

Email Support:
Support@CompuSoftDevelopment.com

Get Support by Phone
Toll Free: 866-348-0530
Direct Line: 801-254-4503

When you email Support, be sure to include these details:
•Steps you have attempted and the outcome
•How many reports are having an issue, & how many users are affected
•What version of the client and scheduler you are running

Please note: to best serve user needs, Support is only able to conduct troubleshooting in the most recent version of the client. Please update your client prior to contacting Support, or inform them if you will need assistance updating your client. Updates contain bug fixes based on user feedback, and issues experienced by users may already be resolved in a newer version of the client.




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