Forum | Synoptix

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PostPosted: Thu Mar 14, 2019 1:00 pm 
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Guide to Server Path Details.pdf [127.87 KiB]
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Server Path Details in the Browser Scheduler
--When prompted for these details during the launch of the browser scheduler, you will enter the credentials for your CompuSoft database.
--You may be prompted for this upon install, if the server location changes, or if Apache Tomcat is restarted.

--The Report save path is a folder you must create on the Tomcat server. We recommend placing this on the
C drive and giving it a clear name (such as “scheduledreports”).
This folder location does not need to be shared amongst users, and this folder only needs to exist on the
Tomcat server. The save path must be on a lettered drive or it will not work. It will not work on a mapped drive.
Server Path Details Screen.png [91.86 KiB]
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--This information should match what you have in your client under Admin Setup > Server Path Setup.
--Once the information is entered, click “save.” It may take a minute or two to verify this connection
and launch the scheduler.
Server Path Setup Example.png [93.74 KiB]
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--If you receive a "noSynoptixtable" error, confirm the name of your CompuSoft database.
--If you receive the server path detail prompt often when launching the scheduler, please contact Support to troubleshoot this behavior further:

For more information on Scheduler configurations, see our Browser Scheduler Overview.

For help with troubleshooting Scheduler issues, see our common errors guide

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